Seeing more than one charge for SmartyMe? Here’s what might have happened.
Multiple subscriptions (rare scenario)
If the registration seemed to fail and you might have tried again it could ended up with two subscriptions.
Infographics and Workbooks add-ons
You might have purchased extras like infographics or workbooks along with your main subscription. These are extra resources created by our experts to help you along your journey to self-growth. Kindly note they come with clear disclaimers on the purchase screen to explain what’s included. Next time, you can choose “Continue without welcome offer” to skip add-ons if you’d like to skip them.
If you think you were charged twice, just email us at support@smartymeapp.com and we will take care of the rest. Please attach screenshots of all the charges you see, and we’ll sort it out for you quickly.
If the registration seemed to fail and you might have tried again it could ended up with two subscriptions.
Infographics and Workbooks add-ons
You might have purchased extras like infographics or workbooks along with your main subscription. These are extra resources created by our experts to help you along your journey to self-growth. Kindly note they come with clear disclaimers on the purchase screen to explain what’s included. Next time, you can choose “Continue without welcome offer” to skip add-ons if you’d like to skip them.
If you think you were charged twice, just email us at support@smartymeapp.com and we will take care of the rest. Please attach screenshots of all the charges you see, and we’ll sort it out for you quickly.