Seeing more than one charge from SmartyMe? Don’t worry — here are the most common reasons this may happen.
1️⃣ Multiple subscriptions (rare case)
If there was an issue during registration and you tried to complete the purchase again, this may have resulted in two active subscriptions.
If you’re unsure, we’ll gladly check this for you.
2️⃣ Infographics & Workbook add-ons
You may have added optional extras during checkout.
💡 Available add-ons:
Infographics subscription — $19.99 USD/month
“24 Must-Read to Hack Your Brain” Workbook — $9.99 USD (one-time purchase)
Renewal happens automatically unless cancelled before the next billing date.
What does the Infographics subscription include?
It gives you access to the Insights section inside the app, where you can explore 50+ bestselling titles summarized in clear, easy-to-follow infographic format.
To find it:
Go to the Insights section and scroll to the topic you need.
It’s designed to help you quickly grasp key ideas in a visually engaging way.
ℹ️ About the payment screen
Please note that all billing details — including subscription terms and payment disclaimers — are clearly displayed on the payment screen before the purchase is confirmed.
Add-ons are completely optional.
If you prefer to proceed without Infographics or other extras, simply select “Continue without welcome offer” during checkout.
Still think you were charged twice?
No problem — just email us at support@smartymeapp.com.
To help us resolve this quickly, please attach:
Screenshots of all charges you’re seeing
A short description of the issue
We’ll review everything and sort it out for you as soon as possible 💙