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General

Subscription

  • How do I cancel the subscription?
  • Will my subscription automatically renew?

Payment

  • Was I double-charged?
  • How do I request a refund?
  • What are the payment methods?
  • Dispute Resolution

Login or Registration

  • I made a payment, how do I log in?
  • I’m having trouble logging in or using SmartyMe. What should I do?
  • When I try to register, I get an error "Something is wrong with your subscription"

Other

  • Is there Dog content in SmartyMe?
  • Is there Video content in SmartyMe?
  • Where is Listening content in SmartyMe?
  • Is there a mobile app?
  • How do I delete my account?
  • How do I unsubscribe from the newsletter?
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